IT Helpdesk Engineer

Group (Beaconsfield)

This is a great opportunity to work as part of our small IT team and take a real hands-on approach to providing key IT support to the Shanly Group of companies.


About the role

  • Provide first and second line support to employees which includes office based (Beaconsfield and Leatherhead) and site based, so you must be able and comfortable to travel to different locations predominately in the Bucks, Berks and Surrey counties
  • Prioritise IT issues as they are raised and ensure these are swiftly resolved with minimal disruption to the business
  • Regularly review and highlight recurring problems and consider potential recommendations to resolve these
  • Ensure that all IT records and registers are actively updated
  • Complete regular IT operational activities such as systems backups, etc.


Skills and experience

  • Previous experience in a similar IT support role with proven working knowledge of Microsoft Office 365, Windows 10, Active Directory, Windows Servers & Networking
  • Well organised and able to prioritise a busy workload
  • Good communication and interpersonal skills in delivering a high standard of IT service to our employees
  • Problem solver and able to work independently as well as part of a team
  • A desire to learn and develop further in the role.

Shanly Group is an equal opportunities employer.


We will always try to fill our roles directly where we can.

When we need some extra help, we work with selected recruitment agencies who we have agreed fees and terms and conditions in place with. A member of our HR team will directly engage with the recruitment agency, discussing the role requirements and process fully. Candidates should only be put forward to a member of our HR team following this specific instruction.

We will not pay any fee to agencies who submit a speculative and unsolicited CV to any of our employees and without the agency having received a specific instruction from the HR team. In this instance, we reserve the right to contact the candidate directly without incurring any agency fee.

Speculative or unsolicited candidate and/or CV submission to Shanly Homes Limited, Sorbon Estates Limited and all associated, subsidiary, holding, related or connected companies will be seen as evidence of full acceptance of this policy.



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Grow with us

Shanly Group is passionate about investing in young people.

Be it via the support we provide through our charitable arm, the Shanly Foundation, or via our employment and training initiatives, we remain committed to attracting youngsters to the various professions within the construction industry.

We facilitate work experience opportunities and engage with our local schools through attendance at careers fairs and we work with schools to deliver on-site visits.

We also provide careers support to local children by taking part in mock interviews and giving advice on how to write an effective CV.

Contact us