Sales Advisor

Southern (Leatherhead)

Are you an experienced Sales Advisor wanting to work on a high-end and great quality residential development?

Shanly Homes - the privately-owned, award-winning regional housebuilder - is looking for a Sales Advisor to join their team to manage the customer through the purchasing journey of their new home in Surrey and Sussex. 

About the role

As Sales Advisor, you will be:

Representing the company by being the first point of contact for customers at our show homes.

  • Providing an excellent customer experience, through engaging communication and by following our customer journey process.
  • Maintaining great presentation of the show home and general development area, proactively identifying areas which may need improvement.

Conducting viewings of properties.

  • Clearly and fully demonstrating the features of each of the properties.
  • Effectively managing any questions raised by customers.

Building and developing relationships with customers. 

  • Have an engaging, professional and personable approach.

Generating potential sales leads in addition to thos created by marketing activity. 

  • Responding to all enquiries in a prompt and informative manner and following up on any questions or requests for further information.
  • Using our Customer Relationship Management (CRM) software to record customer information and manage each stage of the purchasing process.
  • Promoting other company developments to customers to build up awareness.

About you

We're looking for someone with:

  • Good residential property sales experience including knowledge of the NHQC.
  • Confident with sales progression.
  • Solid computer skills, ideally in using CRM software.
  • Exceptional customer facing skills and the ability to build up rapport.
  • Impeccable eye for detail which shows in site and self-presentation.
  • Strong motivation and drive to succeed.
  • Passion for the real estate industry and sales.

Please note that weekend working is a standard part of the role.

What we offer in return

You'll be given the opportunity to work in a collaborative environment that combines the friendliness of a privately-owned business with all the benefits of a financially strong company that has stood the test of time.

As well as the standard benefits you'd expect - a competitive salary, 25 days annual leave (increasing with length of service) and company social events - we also offer:

  • Commission for each sale made
  • Free life assurance
  • Salary exchange pension scheme
  • Discount scheme with savings across a range of sectors
  • Wellbeing benefits - a cycle to work scheme and access to an Employee Assistance Programme
  • A welcoming culture where employees are generous with their time and their support.



Shanly Group is an equal opportunities employer.


We will always try to fill our roles directly where we can.

When we need some extra help, we work with selected recruitment agencies who we have agreed fees and terms and conditions in place with. A member of our HR team will directly engage with the recruitment agency, discussing the role requirements and process fully. Candidates should only be put forward to a member of our HR team following this specific instruction.

We will not pay any fee to agencies who submit a speculative and unsolicited CV to any of our employees and without the agency having received a specific instruction from the HR team. In this instance, we reserve the right to contact the candidate directly without incurring any agency fee.

Speculative or unsolicited candidate and/or CV submission to Shanly Homes Limited, Sorbon Estates Limited and all associated, subsidiary, holding, related or connected companies will be seen as evidence of full acceptance of this policy.



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Grow with us

Shanly Group is passionate about investing in young people.

Be it via the support we provide through our charitable arm, the Shanly Foundation, or via our employment and training initiatives, we remain committed to attracting youngsters to the various professions within the construction industry.

We facilitate work experience opportunities and engage with our local schools through attendance at careers fairs and we work with schools to deliver on-site visits.

We also provide careers support to local children by taking part in mock interviews and giving advice on how to write an effective CV.

Contact us