Our show homes and marketing suites remain open for contactless viewings by appointment only. If a contactless viewing isn't for you, we are also able to offer virtual viewings. Appointments can be booked by phone or email and the relevant details can be found on each development page as listed here

Rest assured the health and safety of our customers and staff is our utmost priority so we have put a number of measures in place to ensure your appointment is as safe as possible. These measures include hand sanitising stations, thorough cleaning and sanitising of the property before and after each viewing and clear 2m social distancing signs.

Following the government's recent announcement we are continuing to work on our construction sites. We have implemented strict policy guidelines on social distancing, cleanliness and maintaining a safe working environment and will be working closely with our contractors and suppliers to maintain a safe working environment at all times.

We are grateful to all of our customers, partners and colleagues for their continued understanding and cooperation during this unprecedented time.

Customers already served notice of completion

We will do everything we can to ensure that you are able to move into your new home. We will be speaking to each customer who has been served with a notice of completion to ensure that you are still able to proceed and assist as needed.

Customers who have purchased a Shanly home but not served notice of completion

Due to these challenging circumstances there is a chance that the timing of your new home and your move in date will need to change. We apologise for this and we will do everything we can to keep you updated throughout this process. Our regional customer care and sales teams will be able to answer any questions you may have.

Customers living in a Shanly home

We remain on hand to support all of our customers as best we can. If you have any enquiry regarding your new home, please contact our customer care team. Their contact details can be found here It is with regret that all non-emergency appointments may be postponed, we will liaise with each customer on this.

How we're helping

Shanly Foundation, the charitable arm of the Shanly Group, has donated over £200,000 to support local Covid-19 relief efforts. Read the full story here: